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Manager, Employee Training and Engagement

The Manager of Employee Training and Engagement is responsible for training, developing, and engaging WeGoLook’s growing workforce to ensure that WeGoLook team members reach their full potential and enjoy the highest possible levels of job satisfaction. In this effort, the manager will assess the needs of the workforce and plan and execute programs to grow employee knowledge, participation and engagement.

 

ESSENTIAL FUNCTIONS

  • Leverage in-house subject matter experts to develop results-based training material and curriculum.
  • Conduct and/or supervise effective and engaging employee training including new employee orientation and ongoing supervisor training, systems and processes training, product roll out training and job/role-specific training.
  • Propose, plan and coordinate learning events with internal and external partners.
  • Maintain courses and learning activities in the WeGoLook learning management systems.
  • Engage with employees through internal communications to promote training requirements and opportunities, to gather employee feedback and to create a fun and friendly environment.
  • Assess the needs of the workforce through consultation with managers, employee surveys, interviews/interactions with employees, focus groups, and personal observations.
  • Translate documentation around systems, business requirements and technical designs into end-user training by employing various media.
  • Prepare employee manuals and materials.
  • Monitor, evaluate, and record activities to ensure program effectiveness.
  • Serve as a primary resource to management for employee training and development needs.
  • Research successful curricula, methodologies, and systems for consideration and implementation.
  • Present information using a variety of instructional techniques or formats including role playing, simulations, team exercises, guided discussions, videos, and lectures.
  • Other duties as assigned by the Director of Human Resources or Chief Operating Officer.

 

Competencies

  • Phenomenal communication, presentation and public speaking skills
  • A people person with the ability to build strong, lasting relationships across all departments.
  • Experience in and a thorough knowledge of techniques and trends in corporate training and employee engagement.
  • Excellent organizational and time-management skills
  • A creative mind for developing and presenting engaging training material

 

Required Education and Experience

  • BS degree in Education, Training, HR or equivalent field or industry experience
  • Demonstrated results leading employee training and engagement efforts, preferably in a fast-growing, rapidly changing, B2B environment.

 

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