WeGoLook’s growth is roadrunner fast, and we’d love for you to be a big part of it by joining our team in Oklahoma City. We are looking for a Client Success Manager who has excellent interpersonal skills, can effectively communicate over a range of platforms (including ticketing systems), and is excited to work in the technology industry and has a passion for customer service. Our client base is growing at record pace and we need members of our Customer Success team to help optimize the customer experience and utilization of WeGoLook and our full capabilities.
Our Client Success Manager is responsible for the on-going satisfaction and partnership of mid-market and enterprise customers within both existing and prospective client base. This position will serve as the partner and advocate for customers to ensure the highest levels of on-going retention and satisfaction, as well as identifying upsell opportunities and opportunities for increased utilization and adoption of WeGoLook services. Client Success Managers will develop and maintain strong relationships, with both internal partners (business developers, account managers, project coordinators) and clients.
Position Type and Expected Hours of Work
Required Education and Experience