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Quality Assurance Representative

If there is one thing we put above all else, it’s the quality of our product.  Businesses and people all around the world rely on WeGoLook reports to make important decisions.  Understanding the importance of consistent quality, we’ve assembled a team of detail oriented quality assurance reps to review and complete reports before they are sent to customers.

The Quality Assurance team works closely with our Look Fulfillment Specialists to ensure information received from our Looker base is accurate and of the utmost quality.  If a picture is grainy or information is missing, QA is quick to identify the issue and collect the necessary information from our Lookers in the field to modify the report prior to issuance.  When customized reports are necessary, our QA team goes the extra mile to ensure we’re able to meet customer requirements.

We need someone to:

  • Review reports as information is submitted from Lookers in the field.
  • Select, edit, and organize photos and videos within reports.
  • Organize and revise textual information within reports, while paying specific attention to grammar and spelling.
  • Contact Lookers for additional information that may have been missing from or to need be added to a specific order.
  • Follow up with Lookers on any outstanding information requests in a timely manner.
  • Assist in other job functions during peak times.

You Are Someone Who:

  • Has a very discerning eye and pays close attention to detail.
  • Is very comfortable with computers and can quickly learn and navigate tools to edit report information, photos, and videos.
  • Has strong written communication skills and is an extremely fast and accurate typist.
  • Has a methodical approach to task completion and enjoys completing consistent, detail oriented tasks.
  • Has a good memory as it relates to unique task requirements based on customer type.
  • Has an ability to stay on task, set and achieve daily targets with little oversight.
  • Can learn new processes quickly and multi-task in a fast-paced, constantly changing environment.

Extras You Need To Know:

  • We are seeking candidates willing to work a flexible schedule up to 40 hours per week but capable/willing to work extended hours (overtime as requested) to meet company peaks.
  • Flexibility in shifts is a plus and we give preference to candidates available to work at least one weekend day (i.e. Tues-Sat or Sun-Thurs, etc.).

 

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